Editorial Product Review:Item Description:The RC40 shipping scale is perfect for retail & mailroom environments, or even at home if you happen to run your own business. With it, you can easily calculate shipping rates for all the major mail carriers - USPS, UPS, FedEx, & Airborne Express. What's more, you can connect to the Internet and download regular shipping rate updates instantly!
Amazon.com Item Description:Ideal for use in retail locations or office mailrooms, the Royal RC40 digital rate calculator offers a number of useful functions in one sturdy package. With a maximum weight capacity of 40 pounds, this calculator processes shipping rates for U.S. mail, UPS, Airborne Express, and Federal Express, and can connect to the Internet for regular shipping rate updates. The one-touch tare function allows users to reset the scale to weigh the contents of a package without including the weight of the container, which can be especially handy in retail applications. The hold button leaves the weight onscreen after the package has been removed, making the correct reading of weights for oversize packages particularly easy to manage. There are four weight modes on the RC40--ounces only, pounds only, pounds and ounces, or grams--in increments of 0.2 ounce or 5 grams. Royal offers a one-year limited warranty.
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Buyer Reviews
Average Buyer Rating:
-
Royal slow to provide updated rates
US Postal rate changes went into effect today, 5/14/07 and Royal has not provided updated rates for download onto this scale.
A call to customer support revealed there was no definitive date when the rates would be available. "Try again in a couple of days."
This is an unbelievable failure of customer support.
This equals lost $ for you as you tediously look up rates on a chart or on the internet, and wait for the rate update that is coming who knows when.
The RC40's value is its ability to quickly look up rates. Not having current rates available makes the RC40 no better than a scale costing $5.
Although I must admit the RC40 makes a very nice (although expensive) paperweight.
Customer Rating: 
-
Clumsy to use
I didn't have any problems at all with the Internet-based rate update, unlike others reporting problems here. Unfortunately, though, the scale is a huge pain to use: you place an item to be weighed, hit HOLD, then the "shipper" button to select the carrier, then the "service" button to indicate delivery type. Only then do you see the rate. It then requires three keystrokes to prepare to weigh another item, after which EACH of the steps above must be repeated since the settings aren't persistent from one weighing to the next. Bottom line: this scale is functional but not really useful; it's clear that the people who designed this don't actually ship packages very often, and that they didn't solicit feedback from anyone who does.
Customer Rating: -
Sorry Sam.......
Sorry Sam. Your tips don't work... Even with the batteries installed and wall power connected.. BTW. the manual states that only the wall charger needs to be installed. They just dont want you to use just the batteries.
I found that updating the software worked fine but updating postal rate is, at the moment, impossible. I also notice that Royal does not make the RC40 anymore. Hummm, could this be the cause? Anyway I will be calling tech support (800-272-6229) to see what they have to say.
Hello India!
Customer Rating: -
Royal pile of stinking dung
Anybody who got theirs to update should consider themselves lucky. If you like making multiple calls to Indian call centers to receive worthless advice, buy this scale. If you want to waste money on replacement serial cables, buy this scale. If like repeating the same process over and over and receiving the same lame error message, buy this scale. If you enjoy wasting hours of your time, by all means buy this scale. YES I know how to read and follow directions, and YES I know what I'm doing around computers. IT DOESN'T MATTER!!!!!!
